Shipping & Returns – The Met Collection

This Shipping & Returns policy applies to purchases made through themetcollect.com. It is intended to provide general information about how orders are handled, delivered, and managed after purchase. By placing an order on the website, you agree to the terms outlined below.

Order Processing

Orders placed on themetcollect.com are processed according to established internal procedures. Each order is reviewed to ensure accuracy and product availability before moving forward. The Met Collection reserves the right to adjust, delay, or cancel an order if necessary due to inventory considerations, incomplete information, or other reasonable circumstances.

Shipping Overview

The Met Collection works with professional logistics partners to facilitate the delivery of products purchased on themetcollect.com. Shipping methods and delivery arrangements may vary depending on the nature of the items ordered and the destination. All orders are prepared with care to ensure products are protected during transit.

Shipping options, where applicable, are presented during the checkout process prior to order confirmation.

Delivery Locations

Delivery availability may vary by region. The Met Collection reserves the right to limit or exclude delivery to certain locations based on logistical or regulatory considerations. Any applicable restrictions are reflected during the ordering process on themetcollect.com.

Split Shipments

In some cases, an order may be fulfilled in multiple shipments. This may occur when items are sourced from different locations or when operational considerations require separate handling. Split shipments do not affect the validity of the original order or the conditions under which it was placed.

Responsibility for Orders

Responsibility for an order transfers in accordance with applicable laws once the items have been dispatched. Customers are encouraged to ensure that all order details provided at checkout are accurate and complete to avoid complications.

Returns Overview

The Met Collection aims to ensure customer satisfaction while maintaining clear and fair return standards. Products may be eligible for return provided they meet the conditions outlined in this policy and comply with applicable consumer regulations.

Returned items must be in suitable condition for inspection. Items that show signs of excessive use, damage, or alteration may not be eligible for return.

Return Authorization and Review

Return requests are reviewed in accordance with the guidelines published on themetcollect.com. Once a returned item is received, it is inspected to confirm compliance with the return conditions. The Met Collection reserves the right to approve or decline a return based on this review.

Non-Returnable Items

Certain products may not be eligible for return due to their nature or other considerations. Any such exclusions are identified in the relevant product information or applicable policies on themetcollect.com.

Exchanges

Where appropriate, an exchange may be offered as an alternative to a return. Exchange options depend on product availability and the condition of the returned item. All exchanges are handled in accordance with internal procedures.

Undeliverable or Returned Shipments

If an order cannot be delivered or is returned due to circumstances beyond the control of The Met Collection, the order will be handled in line with applicable policies and regulations.

Policy Updates

The Met Collection reserves the right to modify this Shipping & Returns policy at any time. The most current version will always be available on themetcollect.com. Continued use of the website constitutes acceptance of any updated terms.

Governing Terms

This policy is governed by applicable laws and regulations. Any interpretation of this policy will be made in accordance with those laws.